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Business Plan |
What is
a business plan?
A business plan is a written statement of your
business; what you want to achieve with it and how you will do that.
It should outline the structure of your business, the product or service,
the customer, the growth potential and the financials.
But as well as giving information about your business it should also
inspire you for the future.
A business plan should give you an idea of
what you need to achieve, says Nick Bos, a business adviser in East
London.
Every business should have a plan whether it is to open a second
shop or float on the stock exchange.
It is why you are in business.
It
helps you to define strategy and, if properly used, will help you involve
and motivate key members of staff.
It allows you to work out how to make
your business a success and can help you avoid failure by plotting the
pitfalls along the way.
It should outline a realistic target for how that
can happen while remaining flexible enough to make changes along the way.
By
setting out a plan and some targets, you can also monitor your progress
and get the business back on track fairly quickly if anything
goes wrong.
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Ten Painless Steps to Start
and Finish Your Business Plan
You need to prepare a business plan for your company.
Anxious to start, you immediately open your favorite word processing
program.
But now you are staring at a blank screen and a blinking cursor
that appears to be mocking you.
Not sure where to start or what to write
first, you flip the computer off and decide that tomorrow is a much better
day to work on your plan.
After all, the weather is much too nice to be
sitting inside on a day like today.
Many entrepreneurs and business owners have faced this
situation before, but what to do when waiting until tomorrow to start your
plan is unacceptable?
Follow these 10 tried and true tips to help you
complete outstanding business plan.
1.
Decide why you are writing your plan
Are you raising money? Clarifying your future? Launching
a new venture?
Searching for strategic partners?
Game-planning to destroy
your competition?
Whatever the reason , it is important to get committed to
the business plan writing process.
Prepare for yourself a short paragraph
that outlines (why you are writing a business plan and why it will be
great.)
Call it your business plan mission , it will keep you motivated
and help you clarify the message you send your readers.
2.
Get the big picture
Before accumulating mountains of research and
information, take a look at your business plan through a wide-angle lens
to get the big picture.
Visit your local library or bookstore and bring
home a few business plan books.
Take a look at Internet resources,
consider business plan software programs and review the SBA's business
planning outline.
Your goal is to get a feel for what a business plan is,
what it is not and what to expect from your business plan.
With this new
insight, prepare an outline that includes the major sections and
subsections that you believe should appear in your business plan.
3.
Grab everything that is already handy
Dig through every computer file, box and file cabinet
you have to unearth the information that is already available to you.
You will surprise yourself with what you find and with how nicely this step
will move you forward.
Consider marketing pieces you have prepared, press
releases, related articles, industry journals, historical financials,
important web sites and notes or ideas you have accumulated over time.
Do not
rate the quality of this information , just gather it.
At this point
quantity is the name of the game, and the more you can find the better.
4.
Just type!
Start typing thoughts, ideas, words, questions and
to-dos into each section of your business plan outline.
Put rough thoughts
on paper and empty your brain.
Don ot worry about complete sentences or
proper grammar , just type.
Approach this step like a brainstorming
session, the more powerful the storm, the more potent your business plan.
Jot down any ideas that demand further consideration, areas that present a
challenge and topics that require the input of others.
Strive to place
your thoughts in the most appropriate section of your business plan
outline and rearrange the outline if it will be more logical for your
readers.
5.
Prepare a rough draft
Now it is time to take your outline, the information
you have got handy and your brainstormed ideas and shape them into a useable
rough draft.
Move through your entire outline, section by section and
begin writing complete sentences and paragraphs.
As you work, start a Biz
Plan To-Do List to keep track of topics that require in-depth research,
statistics or back-up information.
When you are done, print out a copy and
read it a few times, revising lightly as you go.
Your plan should be
rather sparse, but when you have completed this step, you have truly made
business planning progress.
6.
It is research time
Now is the time to think like a lawyer and build a case
for your business plan.
Your goal is to compile information and research
to support the claims and assertions you make in your plan.
Drop by the
library and ask the librarian if they know of any sources of information
that can help your cause.
Schedule a meeting with a local SBA
representative or a Small Business Development Center counselor.
Call your
local and national industry associations and track down annual reports for
companies in your industry.
Request product and service information from
your competitors.
In short, talk to anyone and everyone that might be able
to help you collect information for your business plan.
7.
Start thinking about the numbers
It is advisable to begin developing your pro-forma
financial statements at this point.
If you start any sooner, one of two
things is likely to occur:
1) Your numbers will be based on pure fantasy
and you will have to change them anyway, or
2) You will attempt to write your
plan, do the research, revise your plan and complete your financial
statements all at once , and none of it will get done.
If you prepare your
financial statements at this stage, your numbers have a much better chance
of matching and supporting the text in the body of your business plan.
For
example, if you mention a specific marketing medium in your marketing
section, you will need to include the corresponding costs somewhere in your
financials.
8.
Write a final draft and finish the numbers
Sometimes finishing is the hardest part of completing
large projects like a business plan.
But if you follow the steps leading
up to this one, success is just around the corner.
Avoid the mistake many
business planners make at this stage , it is important to check,
double-check and triple-check your writing for grammatical and spelling
errors.
Think of it this way, bankers and investors will assume that you
will manage your business and protect their money with the same level of
care and attention that you demonstrate in your business plan.
Go all out
and create a document that sends a powerful message about the quality of
your work.
9.
Set a deadline
To ensure that you complete your plan, set a deadline for yourself
that you can not ignore.
We suggest calling a few people you respect to ask
if they would be willing to read your plan and offer suggestions.
Make
this arrangement with someone whom you are not particularly close with,
possibly a professional acquaintance, so it is more difficult and
uncomfortable to call and delay.
Ask for feedback and make it clear that
honesty is what you are after.
If you do not explain this up-front, you may
hear 'looks good to me' , essentially a waste of time for both of you.
If
you feel tears coming on as they serve up their advice , things are gong
well.
Take detailed notes and refrain from crying until after the phone is
back on the receiver.
10. Polish your plan to perfection
The comments you receive from your readers will help you to beef-up
the sections of your plan that need attention.
Track down any additional
information you may need, incorporate the ideas that your readers offered
and clarify sections or points that were not clearly conveyed.
Put
together an appendix if necessary, create a clean cover page and table of
contents and include a non-disclosure form.
Lastly, prepare a one-page
executive summary that encapsulates the highlights of your entire business
plan and place it up front.
Walk into your local print shop like you own
the place and professionally print and bind as many copies of your plan as
you need.
Congratulations , you are the proud owner of an excellent
business plan. |
5 Signs Your
Business Plan Will Come Up Short with Investors
You're Selling
What?
You know what you sell. But has your
business plan clearly and concisely described those products and services?
Too many business plan writers make the incorrect assumption that the
reader is as familiar with their business as they are.
Unfortunately, this
assumption leads to a quick and final "no" from lenders and investors.
Instead, define and describe your product for someone
who knows nothing about your industry.
Be sure to include not only the
features of your offering, but also the benefits.
Tell the reader what
need it fills, why it's better, faster, or cheaper or how it can improve
their life.
"I
Sell To Everyone!"
Do you?
More than likely, you sell to a very specific group with
the need and desire to purchase your product or service.
Understanding
your target market can be the difference between success and failure.
It
allows you outline the benefits important to your clients, enables you to
focus your marketing efforts to reach the right audience, and forces you
to determine the most cost effective channel to get your product in the
hands of paying customers.
Define your customer in as much detail as possible,
including demographic traits as well as more subjective items such as
lifestyle and personality types.
Your Competitors Know You Exist
A business plan lacking a comprehensive competitive analysis is
destined for the trash can of most investors.
In order to avoid this fate
your business plan should include a thorough analysis of your competition.
Experienced capital sources know that competition exists, but they also
know that competitive forces can have a very positive effect on a
company's attitude and performance.
Remember, Coke has Pepsi, Nike has
Reebok, etc.
Be sure your business plan identifies who your competitors
are, what they sell, what market share they hold and their strengths and
weaknesses.
Even Batman Had Robin
No one ever said running a company was easy, and with the lack of
hours in a day
(only 24 hours as far as we cant tell), a well rounded TEAM
of people is often critical to the success of a company.
Most capital
sources view one-person operations as limited in terms of time, experience
and core business skills necessary to launch and grow a serious business.
They also expect a team of professionals that are highly competent in each
business function
(marketing, sales, operations, finance, manufacturing,
engineering, etc.).
Once you have assembled your team, be sure to provide
your reader a thorough description of the background and job
responsibility for each, along with a discussion of your board of
directors, board of advisors and key consultants.
An
Exit Strategy - Without An Exit, Or A Strategy
A business plan is an excellent tool to plan a business or to raise
capital.
However, when seeking capital don't forget that an investor's
commitment hinges upon their ability to recoup their initial investment
and a healthy profit.
The lack of a solid and realistic exit strategy
demonstrating how investors will accomplish this goal can immediately turn
off many sources of capital.
When deciding upon an exit strategy, be sure to take
into account your particular industry, business life-cycle, competitive
environment, and management needs.
It's also important to consider your
personal and financial goals, and how they relate to the future of your
business - without forgetting that an exit strategy must meet the needs of
the person who will ultimately write you a check. |
How to Prepare a Business
Loan Request for Your Bank
Most owners of small businesses believe that banks
only lend money to companies that do not need it.
This is not true.
However, what is true is that bankers and the banks they represent will
not typically make an effort to understand a business when an owner has
not made a concerted effort to explain, in an organized and concise
manner:
- The company's business
- What it will do with the money it wants to borrow
- How it intends to repay any borrowed funds
The following hints will help any small business owner
ensure that a banker sees their business in the best possible light.
Rule #1 For The Banker: "Know Your Customer"
The first rule of every banker is "Know your customer."
This means
that before a bank can make a loan, the bank must have an in-depth
understanding of the business, including its history, its future, its
products, its customers, its suppliers and its owners.
The company's
business plan will normally include these topics.
For smaller business, the bank will rarely distinguish
between a company and its owner.
This means that the bank will want to
understand the personal financial circumstances of the owner, including
the details of the owner's net worth and cash flow, just as the bank needs
to understand the finances of the business.
The bank will also want to
understand the owner's character.
The bank will want to examine the
owner's personal credit history on the premise that the owner will manage
the company's debt similar to the way he manages his personal debt.
Also,
personal guarantees will always be required.
A bank will never consider
taking on the risk of lending money to a small business whose owner will
not accept the same risk.
Helpful Business Plan Tips
Following are some helpful tips to make a loan request package
stand above the crowd:
- The package must be well organized
- The package must be complete (requesting additional
information is time consuming for both the bank and borrower)
- Make it easy for the bank to understand the
business
- Carefully explain how the borrowed funds will be
used
- Carefully explain and document how the funds will
be repaid
- Any required forms should be neatly and completely
filled out
- Be prepared to offer the bank a lien on all of the
company's assets
Bankers
Also Need To Know
To ensure that you help make the bankers life easier, consider
including the following supporting documents in your loan request:
- 2-3 years company financial statements prepared by
an independent accountant
- 2-3 years company tax returns
- Latest accounts receivable aging (if applicable)
- Latest accounts payable aging
- List of 5-10 largest customers an percent of total
sales (not applicable to retail businesses like restaurants or shops)
- Personal financial statement of owner(s)
- 2-3 years personal tax returns of owner(s)
In Conclusion . . .
A business plan is the company's plan for the future.
The bank will
want to know if the company intends to grow and how it will achieve its
growth objectives.
The bank will want to know how the company will
compete.
The bank will want to know how the company will function in bad
times.
Who will manage the business in the event of death or illness?
Be
prepared with the answers to the banker's most likely questions and you
have increased your chances of raising banking financing.
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A
Business Plan on the Back of an Envelope
You may have never considered writing a business plan
on the back of an envelope (or on any other handy and reasonably portable
flat surface).
Well in fact you can. In order to reach a target or achieve
a goal in business or any other endeavor for that matter, you must have a
plan of attack, a.k.a., a business plan.
First, A Quick Warning
If your goal is to convince lucky investors or lenders to quickly
provide serious capital for your new idea -- you needn't read any further,
because the format and presentation of your business plan really must be
more formal than the back of an envelope.
In fact, you should probably
immediately discard this article and contact BizPlanIt.
However, if your objective is less grand (not less
important) and your audience does not have to be impressed, an informal
plan can help you organize and communicate your strategy just as
effectively as 35 pages of brilliant business literature.
Ok, enough with
the yak, yak, yak. You are probably asking yourself so how do I go about
writing this plan on the back of an envelope?
Well here the five easy
steps:
Step One: Clarify Your Goal
The first step is to begin with a very precise, quantifiable
statement of not more than one or two sentences that clarifies the goal
you are trying to achieve.
The big shots might call this a Mission
Statement - but never mind the big shots.
For example "Acme Cleaning Company will increase its revenue from repeat
customers from 8% of total yearly sales to 20% of total yearly sales by
the end of calendar year 2002."
Step Two: Outline Your Strategies
The second step is to list in bullet form (there is probably not
enough space for full sentences) the things that you can do to entice
people to buy from Acme again, and therefore reach your goal. For example:
- 5% discount for repeat customers
- Better quality work
- More and better staff training
- Better and more consistent customer service
- Be on time-every time
- Start database of customers and send postcards 4
times per year
Step Three: Identify Your Tactics
Step three is to write one or two bullets with specific steps to
make each of these six activities above happen.
For example:
- Advise Sales Manager of new pricing initiative
- Check the Internet for web-based training courses
- See if Microsoft Office 2000 has a database
management tool
Step Four: Perform a Quick Cost/Benefit Analysis
Step four, write a two-sentence assessment of the financial costs
and consequences of executing the plan.
For example.. The cost of executing
this plan including the pricing discount and the cost of the other
initiatives is $37,000.
The financial reward for executing this plan,
assuming that the level of new customers remains unchanged, is an increase
in annual sales of $875,000.
Not a bad return on your money actually!
Step Five: Get Buy-In
The final and possibly most important step is to show the envelope
to everyone at your company and gain their buy-in to the advantages of
implementing your plan.
Good luck!
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